|What should I do to make a quotation request?|
|Please write down the lot number to be quoted and send it together with the parts specification by fax or email.|
|What is the lead time for the quotation?|
|For simple processing, we can provide a quotation within a couple of hours. For complex configurations, special materials, special tool manufacture processing, multiple stage processing, heat treatment, grinding, treatment processing, etc., we may require between 1 to 3 days for preparation of a quotation.|
|Can you process any type of material?|
|We have experience with S45C, SS400, SCM415, 435, Suj2, SUM, SUS303, 304, 416, 316, 316L, 310, 630, A5056, 6063, 6061, 2011, 2017, 5052, BC6, C3604 and C1020, etc.|
|For the material configuration, what type of configuration can you process the material from?|
|The lathe with bar materials can process workpieces from Ф 3 to Ф 60 that are 2.5 meters long. For hexagonal or square materials, we can process bar materials up to 2 meters long.|
|What is the minimum order of pieces in a lot?|
|We can provide a quotation for processing one workpiece, but the equipment setup and logistics costs are added, and the total becomes rather expensive. The larger the volume, the cheaper the cost becomes.|
|What types of materials have you available in stock?|
|We have the following in stock available in all sizes: S45C round material, SS400 round material, SUS303 round material, SUS304 round material, A5056 round material, SS400 flat and S45C flat, etc. For materials not in stock, it takes 2 to 3 days to source.|
|Although the 24 hour service plant is available, what time is the office open until?|
|The office can receive calls until 9:00 pm.(JST) Only the manufacturing plant operates 24 hours a day.|
|Can you really make the product so it falls within the quoted reference price?|
|The reference price is only a reference.
It may change slightly due to the quoted lot number, processing stages and processing precision, etc.
|For mass production processing, what is the maximum monthly output?|
|We have automated NC lathe processing available and
can output more than ten thousand units. We can support between
several hundred units to several thousand units for machining
and lathe processing, but production capacity varies depending
on the processing stages.
We can utilize the flexibility offered by our 24 hour service operation and we strive to meet the customers’ requests.
|How much lead time is required from the time an order is made until shipment?|
|The lead time may vary depending on the processing stages, the materials available in stock, the processing precision and the processing volume. However, for workpieces that can be done quickly, sometimes the lead time is only one day, or between 3 and 7 days. It may also take anywhere between 10, 15, 20, 25 or 30 days.|
|Do you do heat treatment and grinding?|
|Heat treatment is generally done in cooperation with
partnering companies, but simple heat treatment can be performed
with our electric furnace that we have available on site.
For grinding, we offer in-house support for cylindrical and flat grinding.
|Do you do surface treatment?|
|We offer in-house support for electroless nickel plating and blackening. For alumite treatment, unichrome plating, chromate, trivalent chromate, trivalent black chromate, chrome and electrodeposition coating, etc., we offer support with the cooperation of partnering companies.|
|When there is an urgent order, can we purchase just the materials in stock?|
|We can draw from the stock for the required length. In addition, for flat materials, etc., we can use our dual head milling machine for 4F processing and 6F processing, and then provide the materials at the required lengths.|
|Even for the first business transaction, can you support a quotation request and order?|
|All first-time customers are welcome. We will need to confirm the terms and conditions.|
|Is it ok just to request a quotation?|
|Of course, we are more than happy to just provide a quotation!|
|We also can answer any other questions you might have via telephone, fax or email.|